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Fortune 50 company dramatically improves organizational quality, recruitment, and training without costly reorganization
SITUATION
Client was experiencing unprecedented difficulty in recruiting and
retaining talent in their high profile management-training program.
Traditional approach pointed to an expensive reorganization.
INSIGHTS
Using information gathered with Resonance,
our client was able to make substantial, measurable gains in workforce
productivity and prevented unwanted departures of this high profile
Management Training Program. The closer an organization can get to
ideal (see bar chart below) the higher the performance of individuals
resulting in a strong, functioning organization. This client's goal is
80% positive emotions. The right bar indicates they are currently at
61% positive emotions. Resonance has identified the key issues so that
the client can close the 19% gap through new programs, policies and
communications.

IMPLICATIONS
Managment now has a tool to measure
progress towards organizational effectiveness goals. Client
communicated findings to managers and employees and implemented policy
and program changes to directly address negative issues. They
implemented quarterly updates to track the impact of program and policy
changes over time.
RESULTS
A costly reorganization was avoided, productivity increased and
turnover was reduced. Managers now have a new tool that allows them to
intervene before a seemingly small issue develops into a crisis.
A related benefit of using Resonance is the ability to track the
effects of improvement initiatives over time, enabling clients to show
a continuous increase (or decrease) in positive feelings about the
company. |